Return & Refund Policy
724bogusid.com is operated by Putian City Chengxiang District Zhiyue Sang Trading Co., Ltd.

We are committed to providing high-quality products and reliable service. If you are not fully satisfied with your purchase, please review the policy below.

1. Eligibility for Returns

You may request a return within 7 days of receiving your order if:

lThe item is damaged during shipping

lThe item received is incorrect

lThe product has a manufacturing defect

Returned items must:

lBe unused and in original condition

lBe in original packaging

lInclude proof of purchase

We do not accept returns for items that show signs of misuse or intentional damage.

2. Non-Returnable Items

The following items are non-refundable:

lCustom or personalized products

lBulk orders produced according to customer specifications

lClearance or promotional items (unless defective)

3. Return Process

To initiate a return:

lContact our support team with your order number

lProvide photos (if item is damaged or incorrect)

lWait for return authorization before shipping

Unauthorized returns may not be accepted.

4. Refunds

Once we receive and inspect the returned item:

lApproved refunds will be processed within 5–10 business days

lRefunds will be issued to the original payment method

lShipping fees are non-refundable unless the error is on our side

5. Damaged Shipments

If your package arrives damaged:

lTake photos immediately

lContact us within 48 hours

We will assess the situation and provide replacement or refund where applicable.

6. Contact

For return requests, please contact our customer service team via the Contact Us page.